CONTACT US

CONTACT US

We love hearing from you — whether it’s a question, a suggestion, or just to say hello.
Here’s how to reach the right person at newlacey:

📩 Customer Care
For general inquiries, product questions, or styling tips:
support@shopnewlacey.com

📦 Order Help
For questions about an existing order, tracking, or changes:
orders@shopnewlacey.com

🔁 Returns & Exchanges
To request a return or learn more about our return policy:
returns@shopnewlacey.com

🤝 Wholesale & Partnerships
For collaboration ideas, wholesale requests, or media inquiries:
wholesale@shopnewlacey.com

📷 Follow & Message Us on Instagram
Stay inspired, get styling ideas, and chat with us directly:
instagram.com/newlacey.shop

We aim to respond to all emails and messages within 1–2 business days.
Thank you for making newlacey part of your everyday style.